Privacy policy
Effective Date: October 30, 2025
At Glowette Candles, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Place an order
- Subscribe to our newsletter or promotions
- Contact us through email or social media
This may include your name, email address, billing and shipping address, phone number, and payment details.
We also collect non-personal information automatically, such as your IP address, browser type, and browsing behavior, to improve your shopping experience.
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Communicate order confirmations and shipping updates
- Respond to customer inquiries and support requests
- Send promotional updates (if you’ve opted in)
- Improve website performance and user experience
We never sell, rent, or share your personal information with third parties for marketing purposes.
3. Payment Security
All payments are processed securely through trusted third-party providers.
Glowette Candles does not store or have access to your complete payment details.
4. Cookies
Our website uses cookies to:
- Enhance your browsing experience
- Remember your preferences
- Analyze site traffic and performance
You can disable cookies in your browser settings if you prefer.
5. Third-Party Services
We may share limited information with trusted service providers, such as:
- Shipping carriers
- Payment processors
- Website analytics tools
These providers are only given the information necessary to perform their specific services and are required to keep it confidential.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or deletion of your data
- Opt out of promotional communications at any time
To make a request, please contact us at [email protected].
7. Policy Updates
We may update this Privacy Policy from time to time.
All updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: